Request to activate Carrier Shipping
Carrier Shipping API is an absolute requirement that must be available on your store so that the Indocolite application is active and connected to the Shopify checkout page.
Conditions for activating the Carrier Shipping:
- It's on the Advanced Shopify plan or higher.
- It's on the Shopify plan with yearly billing, or the carrier service feature has been added to the store for a monthly fee.
Please ask Shopify Support to activate Carrier Shipping, the contact information you can contact support@shopify.com or through livechat support this link
"As of January 1, 2023 stores on Starter and Basic plans (globally), will no longer be able to request access to the Carrier Service API. But, stores on Starter or Basic plans that were previously granted access are not impacted by this change. See details here
If the notification guide to activate Carrier Shipping API on the Indocolite dashboard is missing as shown below, make sure the Carrier Shipping API has been activated.
And in the Shopify shipping backend, Select Settings > Shipping and delivery > manage shipping zone, if the Indocolite rate appears as shown below, the Carrier Shipping has been activated.
